If you are a business in South Australia, you may find it useful to download the Customer service checklists available from the Office of Consumer and Business Affairs. The checklists can help you make sure your customer service is the best it can be.

The checklists cover a range of important business topics including:

• taking customer's orders
  
• providing telephone service
  
• handling complaints
  
• providing product and service information.

To download the checklists, visit the Office of Consumer and Business Affairs website.